FAQ

Sam’s is now minting the Genesis Sam’s NFT. Aside from owning a unique piece of history, owning a Sam’s Genesis will provide access to experiences, privileges and merchandise. Each Sam’s Genesis features traits that make it truly unique. The reveal of your Sam’s Genesis NFT will happen after the public sale ends. Please direct all questions to Sam@samscafe.com.

Purchasing a Sam’s Genesis NFT only grants ownership of that specific NFT. No other rights of any kind or nature with respect to the Sam’s Genesis NFT or any image or other intellectual property associated with, related to, or linked to, a Sam’s Genesis NFT, Sam’s Anchor Cafe or any related entity granted or licensed to Purchaser.

Watch for an email from support@vicinft.com with instructions. Please check your junk/spam and your promotions tab if you don’t see the email.

Please check your inbox (as well as your spam box and promotions file) for an email provided by ViciNFT. This email will include instructions on how to set up your Fortmatic Wallet and minting your NFT, as well as your order receipt. If you have not received this email, please contact us at support@vicinft.com.

Instructions For Desktop:

1. After setting up your wallet, go to OpenSea.io and click on the wallet icon in the top right of the screen.

2. Choose ‘Fortmatic’ and log in using the same email as the one you used to created your wallet. Follow the prompts to connect.

-Important: Fortmatic will send you an email to verify your account, it may take up to a minute to receive this email in your inbox. Leave OpenSea open when checking your inbox and return with the code.

3. Select your top right profile icon  and click on your center screen ‘Hidden’ tab to view your NFT.

Here is an instructional video for desktop.

Instructions For Mobile:

1. After setting up your wallet, go to OpenSea.io and select the top right menu icon  and tap on the blue ‘Connect Wallet’ button .

2. Choose ‘Fortmatic’ and log in using the same email as the one you used to created your wallet. Follow the prompts to connect.

-Important: Fortmatic will send you an email to verify your account, it may take up to a minute to receive this email in your inbox. Leave OpenSea open when checking your inbox and return with the code.

3. Tap on the top left arrow, then ‘Account’, and then ‘Profile’. Once you are in your profile, swipe left above ‘Collected’ until you see ‘Hidden’. Tap on ‘Hidden’ and you should now be able to view your NFT.

Here is an instructional video for mobile.

If you have not already, import your wallet on your desktop and mobile device.

Steps for Desktop:

1. Got to OpenSea.io.

2. Select the top right wallet icon

3. Select your wallet; if you provided a MetaMask wallet address, you choose ‘MetaMask.’ Follow the prompts in the pop-up to connect.

Note: If you do not see a pop-up, please check your browser’s extensions for a notification from your wallet, and select it. If you are still encountering issues, refresh your page or save your wallet’s recovery phrase and uninstall, then reinstall your wallet and attempt to connect to OpenSea again.

After connecting, head to your profile in OpenSea to view your NFTs under ‘Hidden.’

Here is an instructional video on how to connect to OpenSea for desktop.

Steps for Mobile:

1. Download the OpenSea NFT marketplace app on your mobile device.

2. Open the OpenSea NFT App and select the bottom right profile icon.

3. Then, select your wallet; if you provided a MetaMask wallet address, you choose ‘MetaMask.’ Follow the prompts to connect.

Here is an instructional video for mobile.

Here are some tips on how to minimize your risk of being hacked: Never give out your 12-word seed phrase. Your password should be made up of a complex combination of letters (upper and lowercase), numbers, and symbols. Don’t store your password or seed phrase on your computer. Instead, you could write them down and keep them in a safe place (but not so safe that you forget where you put them). A VPN can add a level of security by hiding your IP address and encrypting your internet traffic.

At the most basic level, a non-fungible token is a one-of-a-kind, verifiable digital asset that can be exchanged between a creator and a buyer. The one-of-a-kind characteristic is essential in distinguishing NFTs from other digital assets; one NFT is not interchangeable for another, like a dollar bill or a share of stock, but is unique and has its own value.

Digital wallets are software used to communicate with blockchain networks to safely access, send, and receive crypto funds or assets (NFTs). Simply put, the software stores your NFT just like traditional wallets store your cash and credit cards.

A blockchain is a digitally distributed ledger that facilitates the process of recording transactions and information across a network. You can think of it as a decentralized or distributed database.

Customers may request a refund up to 10 days from the date of purchase. After 14 days, refunds may not be possible.

Click here for further details.

Need assistance? Email us at Sam@samscafe.com and we will get back within 24 hours.